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Access Database - A database tool within Microsoft Office. Can be used to store data for display within a dynamic website.

ASP (Active Server Pages) - A specific type of web document that uses Microsoft's web server technology. ASP Pages contain regular HTML as well as "code" to allow them specialized interactivity with the user and data stored in other locations.

Asterisk - Originally created by Digium, Asterisk is a complete PBX in software. Asterisk was developed to run on Linux, can also run on OSX and BSD systems. It can do VoIP in four different protocols, and can also work with some of the most popular VoIP protocols - SIP, H.323, IAX, MGCP, and SCCP.

ATM (Asynchronous Transfer Mode) - Is the International Telecommunication Union-Telecommunications Standards Section (ITU-T) standard for cell relay.

Broadband - A term used to describe Internet access faster than Dial-Up speed. This can include any type of high-speed Internet access such as cable modems, DSL, etc.

Cat 5 - Category 5 cabling specifications for 100 megabit networks.

Channelized T1 Service - The ability to break a T1 into multiple channels for use in other applications other than Internet connectivity.

CLEC -Pronounced see-lek. Short for competitive local exchange carrier, a telephone company that competes with an incumbent local exchange carrier (ILEC) such as a Regional Bell Operating Company.

Client Center - A username/password protected administration system for dynamic websites.

CSU/DSU - Channel Service Unit/ Data Service Unit. A device used for terminating a T1.

Digital Signatures - An electronic version of signing your name with a pen. The electronic signature is based on a user's identity and applies their identity to the signed data. Using electronic signatures allows you to know whether the data has changed since the signature was applied.

Digium - a company founded by Mark Spencer which specializes in the development of PBX Hardware and software for open-source telephony. They are the creators of Asterisk.

Dynamic Updating - The act of updating a site with no HTML scripting or programming knowledge necessary. A website using a Client Administration Area allows the site's owner to login using a username and password, and then empowers the user to change specific areas of the site dynamically with instantaneous results. Example: A client can change the price of any item in his/her eCommerce area by using Client Side Updating.

Ethernet - Common term for 802.3 networking between computers

Exchange Server - Microsoft application used for group communications including e-mail, schedules, tasks etc.

Firewall - A hardware or software component dividing two networks. Used to provide security or networks and computers.

Firewall Monitoring - Term used to describe active monitoring of logs generated by firewalls. Common uses include scanning specific areas of information exchanges for security risks.

Flash - The Internet standard for Web Animation displayed inside of Web Browsers. Flash is a plug-in that is built into all new versions of Internet Explorer and Netscape. It uses vector shapes to create motion and graphical interactivity to enhance the user's web browsing experience.

FrontPage Extensions (MS) -Software running on a web server that allows users to update the website using the Microsoft FrontPage application.

Inter-Asterisk eXchange Protocol (IAX) - the open-source signaling protocol, developed for Asterisk.

Internic Fee - A fee associated with the registration of a website domain (address).

ISAPI - Internet Service Application Programming Interface. A type of program that is written to run on a web server.

ISDN - integrated services digital network , an international communications standard for sending voice, video, and data over digital telephone lines or normal telephone wires. ISDN supports data transfer rates of 64 Kbps (64,000 bits per second).

ISP - Short for Internet Service Provider, a company that provides access to the Internet.

Jitter - A term used to describe variations in the intervals, frequencies, and amplitudes being used to transmit data packets through a stream.

Keywords - Terms used to describe a website's content for search engine usage. If a website sells coffee beans, then a keyword used to describe the site would be "coffee".

LAN - Local Area Network. A computer network that spans a relatively small area. Most LANs are confined to a single building or group of buildings. However, one LAN can be connected to other LANs over any distance via telephone lines and radio waves. A system of LANs connected in this way is called a wide-area network (WAN).

Latency - is the time between the started moment and ending moment of packet transfer.  The word derives from the fact that during the period of latency the effects of an action are latent, meaning "potential" or "not yet observed". Within the engineering context, latency has several meanings depending topic (i.e.: communication, operational, or mechanical latencies). We are only addressing communication latency on this page.

Level 5 RAID - Short for Redundant Array of Independent (or Inexpensive) Disks, a category of disk drives that employ two or more drives in combination for fault tolerance and performance. RAID disk drives are used frequently on servers but aren't generally necessary for personal computers. Provides data striping at the byte level and also stripe error correction information. This results in excellent performance and good fault tolerance.

POP3 (incoming mail server) - Short for Post Office Protocol, a protocol used to retrieve e-mail from a mail server. Most e-mail applications (sometimes called an e-mail client ) use the POP protocol, although some can use the newer IMAP (Internet Message Access Protocol).

Real Audio - A specific type of media file used in web browsers via a plug-in. Real Audio refers to an audio file or "clip" that the user can hear while being streamed online. Real Audio has been replaced by the "Real Player" which can also display video.

Router - A device that forwards data packets along networks. A router is connected to at least two networks, commonly two LANs or WANs or a LAN and its ISP's network. Routers are located at gateways, the places where two or more networks connect.

SIP - An abbreviation of Session Initiation Protocol, a protocol used to signal, modify, and terminate multimedia transmissions. It is most commonly referenced in relation to VoIP services.

SMTP (outgoing mail server) - Short for Simple Mail Transfer Protocol, a protocol for sending e-mail messages between servers. Most e-mail systems that send mail over the Internet use SMTP to send messages from one server to another; the messages can then be retrieved with an e-mail client using either POP or IMAP.

SQL Database - Abbreviation of structured query language , and pronounced either see-kwell or as separate letters. SQL is a standardized query language for requesting information from a database.

SSL - Short for Secure Sockets Layer, a protocol developed by Netscape for transmitting private documents via the Internet. SSL works by using a private key to encrypt data that's transferred over the SSL connection. Both Netscape Navigator and Internet Explorer support SSL, and many Web sites use the protocol to obtain confidential user information, such as credit card numbers. By convention, URLs that require an SSL connection start with https: instead of http:

SSL 128-bit Encryption - The translation of data into a secret code. Encryption is the most effective way to achieve data security. To read an encrypted file, you must have access to a secret key or password that enables you to decrypt it. A Secure Sockets Layer using 128 bit encryption uses a very complicated method of encoding the data, providing a high level of security.

T1 - A dedicated phone connection supporting data rates of 1.544Mbits per second. A T-1 line actually consists of 24 individual channels, each of which supports 64Kbits per second. Each 64Kbit/second channel can be configured to carry voice or data traffic. Most telephone companies allow you to buy just some of these individual channels, known as fractional T-1 access.

TDM (Time Division Multiplexing) - ime-division multiplexing (TDM) is the digital multiplexing in which two or more apparently simultaneous channels are derived from a given frequency spectrum, i.e., bit stream, by interleaving pulses representing bits from different channels.

Unix (Digital, SCO, ITRIX, Solaris and Linux) - Pronounced yoo-niks, a popular multi-user , multitasking operating system developed at Bell Labs in the early 1970s. Created by just a handful of programmers, UNIX was designed to be a small, flexible system used exclusively by programmers.

URL - Abbreviation of Uniform Resource Locator, the global address of documents and other resources on the World Wide Web. Example: http://www.google.com is the URL for Yahoo.

User-to-modem ratio - A comparison in a fractional form to show the average users to number of available modems. In a 3 to 1 user-to-modem ratio, there will be an average of 1 modem available for every 3 users that could potentially dial in to connect for service.

VPN - Short for virtual private network, a network that is constructed by using public wires to connect nodes. For example, there are a number of systems that enable you to create networks using the Internet as the medium for transporting data. These systems use encryption and other security mechanisms to ensure that only authorized users can access the network and that the data cannot be intercepted.

VoIP - Voice over Internet Protocol (also called VoIP, IP Telephony, Internet telephony, and Digital Phone) is the routing of voice conversations over the Internet or any other IP-based network. The voice data flows over a general-purpose packet-switched network, instead of traditional dedicated, circuit-switched voice transmission lines.

VoIP Codecs - used to convert analog voice data into digital files that can be transferred through the internet.

WAN - A Wide Area Network. A system of Local Area Networks connected together is called a wide-area network (WAN) .

Wireless Network - A group of two or more computer systems linked together using a wireless access point. One of the computers (or all) can communicate using no cables for connectivity.

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